February 2019 | NRA Legal

Making a list and checking it twice: Labor IR policy a mixed bag for employers

a 3d image of an orange tick inside of a 3d image of a check box

The Australian Labor Party’s 48th Annual Conference was held in mid-December 2018, a significant event which determined the key elements of Labor policy heading towards this year’s Federal election. A 225-page…

Is the customer always right? Understanding customer misbehaviour and violence in the workplace

By Sophie Goodall

An torso shot of a man wearing a punk polo shirt pointing his index finger at a women. The woman's back of shoulder and parts of the back of her head can be seen on the right hand side of the image - slightly blurred.

Customer misbehaviour, aggression and violence continues to be a challenge for employers and employees in the retail and fast food industries. Last year, the Shop Distributive and Allied Employees Association…

Archive for February 2019

Making a list and checking it twice: Labor IR policy a mixed bag for employers

Is the customer always right? Understanding customer misbehaviour and violence in the workplace

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