Latest Past Events
Managing psychosocial hazards in the workplace: An employer’s duty of care
Online eventPsychosocial hazards are increasingly recognised as a major workplace health and safety risk, and employers must understand their duty of care in managing them. This webinar will break down what these hazards mean in practice and how businesses can meet their legal obligations while protecting staff and culture. We’ll cover: An introduction to the regulatory…
Customer Aggression Training
Online eventA must-have in today’s retail industry, this course empowers customer-facing retail staff with practical knowledge for managing abusive or aggressive situations that may arise and gives teams the confidence to put those skills into action. In this 2-hour workshop, we focus on best-practice strategies and provide practical guidance tailored for busy workplaces, allowing your team…
Sick leave management: What employers need to know
Online eventSick leave is a standard part of any workplace, but knowing your rights and responsibilities when managing it isn’t always straightforward. This webinar will help employers understand what’s reasonable when employees call in sick, with or without medical evidence, and how to respond if something doesn’t add up. We’ll cover: What counts as a valid…