News

Chargeback fraud on the rise following changes to merchant rules

Businesses are experiencing an increase in chargeback fraud following changes to the transaction disputation rules of major card providers. In 2018, both Visa and MasterCard changed their transaction disputation rules to make the process of challenging a transaction more timely and cost-effective. As these cards are issued by financial institutions rather than by Visa and MasterCard themselves, the various financial institutions (banks, credit societies etc.) also changed their rules relating to disputed transactions and chargebacks.   The impact of the changes Because of these changes, the majority of financial institutions will now accept that a transaction made online (whether through…

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Flirting, harassment and essence of the consent: Sexual harassment in the workplace

Despite legal protections against sexual harassment existing for some time, it remains an ever present issue in the workplace. The commonality of sexual harassment may be because what constitutes “sexual harassment” is broader than what most likely comes to mind when individuals consider the expression. Inappropriate physical contact is one of the more obvious examples, but a wide range of conduct can be captured by the legal definition of sexual harassment. Some of the most common forms of sexual harassment are sexually suggestive comments or jokes, or inappropriate questioning. “Sexual harassment” is defined in similar terms under both State and…

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What you need to know about the latest changes to the Workers’ Compensation scheme in Queensland

Last week the Queensland Government passed new laws that will change the state’s Workers’ Compensation scheme by introducing some greater responsibilities on employers and insurers, and expanding the scope of coverage for the scheme. The Workers’ Compensation and Rehabilitation and Other Legislation Amendment Bill 2019 (Qld) proposes to adopt a number of recommendations from last year’s five year review of the state’s Workers’ Compensation scheme (see the full report here) by Professor David Peetz, and covers range of areas, including: the limitation period for applying for compensation; psychological and psychiatric injuries; and unpaid internships. In this update, we will unpack…

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Guilty as charged: when considering a criminal record might amount to discrimination

The Federal Government has offered employers some clarity around recruiting applicants with criminal records, after the Australian Human Rights Commission (‘AHRC’) found that Suncorp discriminated against a job applicant with a record. The Australian Human Rights Commission Regulations 2019 (‘the new regulations’) [1], which commenced on 1 October 2019, have replaced the Australian Human Rights Commission Regulations 1989 (‘the regulations’). The changes are intended to ensure the regulations are in line with modern community expectations. In particular, the new regulations allow employers to exercise “reasonable discretion against prospective employees if their criminal record is relevant to the position being applied…

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‘TikTok’ in the Workplace – A Ticking Time Bomb?

Televisions have become flatter, we’ve moved from typewriters to laptops, and now mobile phones have become our everything-in-one device which dominates communication and even some people’s lives. A number of apps and online platforms have emerged to facilitate a purely digital means of interacting, such as Facebook and Instagram, and the hottest one of these at the moment is an app called TikTok. TikTok allows users to create and share short videos, with a particular feature to sync up audio of anyone’s choosing, and lip-sync or dance in time. The app is used widely around the world, and is particularly…

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Start the clock on dismissal claims

Whether it’s a quarrelsome employee, a serial underperformer, or a casualty of automation, the stress of dismissing an employee doesn’t end on their last day of employment. It’s not until 3 weeks (or 21 days) later, when the time limit to file a dismissal claim with the Fair Work Commission expires can an employer experience some relief. However, the story does not always end here. In some very limited and “exceptional” circumstances, the Fair Work Commission may extend this time limit, sometimes months, and allow a claim to proceed. These circumstances are rarely, if ever, within an employer’s control.  …

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Redundancy: A question of intent

The concept of redundancy is a reasonably straightforward one – the employer no longer requires the particular job occupied by an individual to be done by anyone. Case closed. The Fair Work Act 2009 (Cth) (FW Act) modifies this by adding that a “genuine redundancy” requires two additional elements: that is was unreasonable to redeploy the employee to another role elsewhere in the business; and that any obligation to consult under a modern award or enterprise agreement was met. The overwhelming majority of cases considering whether a dismissal by way of redundancy was unfair focus on the above two points.…

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Legal Beagles | Social media

Our favourite Legal Beagles talk about the trials and travails of social media and workplace law, but will they ever learn to get along? Like, comment and subscribe to our National Retail Association YouTube channel to continue supporting Cal and Al!    

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Legal Beagles | Swearing in the workplace

Cal and Al are back again, this week taking a look at the issue of swearing at work. What are the consequences of letting out an accidental curse word when you stub your toe, compared to letting loose with a stream of expletives at a colleague? Like, comment and subscribe to our National Retail Association YouTube channel to continue supporting Cal and Al!    

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Mental health and discrimination

The last major study into mental health in Australia by the Australian Bureau of Statistics confirmed that 15% of Australians had experienced an affective disorder like depression, while 26.3% have experienced an anxiety disorder. The increasing awareness of mental health amongst the general population also means that workers are more aware than ever of the potential for their employers to discriminate against them on the basis of these conditions. So what is an employer to do when it comes to mitigating a potential claim against them for disability discrimination? We are going to step through some of the concepts that…

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